A very few well-packaged units have turned up dead on arrival, and some have smoked and failed early on.
Some of the controls feel cheap but, as one buyer notes, you get what you pay for.
With various parts being made of aluminum the generator can get as "hot as hell".
It failed to run a 13900 BTU roof-mount air conditioner. On the other hand, another owner says it did manage to start and run a 13500 BTU 11.9 Amp floor standing air conditioner.
Oil changes every 25 hours seem excessive and customer service are unable to explain why, which they claim indicates a bad design. Changing the dipstick for a magnetic
one is recommended as it will pick up quite a lot of shavings during the early period of operation (the sort of engines in these portable generators do not have an oil filter to collect this potentially damaging debris).
One buyer returned the unit unused because the manual failed to explain clearly how to ground it. They say most modern, small portable generators are grounded through their frame to conduct current away from critical areas. However, the manual says this model must have an external grounding to operate safely.
An hour meter would be useful to help owners track oil changes easier.
Several buyers found their generators were unable to deliver the rated output "by quite some distance".
Radio HAM enthusiasts should "steer clear" of this generator because it has no RFI filtering.
Customer Service could be better according to some buyers.